Q. If I do not have a wheelchair, do you provide one?
Yes, we can provide a wheelchair for your trip.
Q. Do you provide transportation to other states?
Yes, we provide transportation from Florida to any other state.
Q. Do you accept insurance?
No, we do not. However, we can provide a receipt that you can submit to your insurance company for reimbursement.
Q. Can you get clients up and down staircases?
Yes, we use a glide chair to do this.
Q. Do you wait for clients at their appointment?
In some cases, we do, especially for stretcher transportation. However, we normally try to get a good idea of the time when the client will be through and then ensure that we have a driver return in a timely manner for the return trip.
Q. Do you help a client to check in?
Yes, we normally assist the client to the receptionist and ensure that they are all set before leaving them.
Q. Can you get clients down a few steps at the front of their home?
Yes, we have portable ramps to assist with this process.
Q. Can a caregiver or family member travel with the client?
Yes they can, at no additional cost.