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Phone

941-249-7523

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Frequently Asked Questions

Your Questions Answered

If I do not have a wheelchair, do you provide one?

Yes, we provide a wheelchair for your trip upon request. Our team ensures that the wheelchair is sanitized and well-maintained for your comfort and safety during transport.

Do you provide transportation to other states?

Absolutely! We offer long-distance medical transportation services, including trips from Florida to any other state. Our vehicles are equipped for comfort and safety, ensuring a smooth and secure journey across state lines.

Can you get clients up and down staircases?

Yes, we can safely assist clients up and down staircases using a specialized glide chair. Our trained staff ensures a secure and comfortable experience, especially in locations without elevator access.

Do you wait for clients at their appointments?

In certain situations, particularly for stretcher transportation, we do offer waiting services. Typically, we work with clients to estimate the appointment duration and schedule a prompt return pickup. Our goal is to provide flexibility while minimizing wait times.

Do you help a client to check in?

Our service includes assisting clients to the receptionist or check-in area. We inquire to make sure they are at the correct location before we leave. We do not assist with filling out paperwork, a family member or an aide needs to be present if the patient is not competent to complete his or her own paperwork.

Can a caregiver or family member travel with the client?

Yes, they can accompany the client at no additional cost. We believe in providing peace of mind, and having a loved one or caregiver present during the trip can make all the difference. Our vehicles are designed to comfortably accommodate additional passengers.

How much do rides cost?

Prices vary based on type and distance. Please click this link to get a quote.

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